Privacy Policy

Last updated: 2026-09-20

At Aicademy, your privacy and data security are our top priorities. This comprehensive privacy policy explains exactly what data we collect, how it is processed, stored, and protected, and what your rights are regarding your personal information.

1. Information We Collect

When you register for an account, enroll in a course, or subscribe to our Practice Labs, we collect personal information necessary to provide our services. This includes your full name, email address, phone number, and billing information. When you use our Practice Labs, we also collect telemetry data regarding your command executions, session durations, and practice question success rates to track your progress and provide personalized learning feedback.

2. How We Use Your Information

Your data is used strictly for the purpose of delivering and improving our educational services. Specifically, we use your email to send account verifications, password resets, enrollment confirmations, and essential updates. Your practice data is used to generate your dashboard statistics and leaderboard rankings. We do not use your personal data for automated decision-making or profiling beyond educational progress tracking.

3. Data Sharing and Third-Party Services

We absolutely do not sell, rent, or trade your personal information to third parties for marketing purposes. We do, however, share necessary data with trusted third-party service providers who assist us in operating our platform. This includes Razorpay for secure payment processing (we never store your raw credit card data on our servers), Cloudflare for network security and content delivery, and Mailgun for transactional email delivery. These providers are bound by strict confidentiality agreements.

4. Data Security and Storage

We implement industry-standard security measures, including HTTPS encryption for all data in transit and encrypted database storage for data at rest. Your password is never stored in plain text; it is securely hashed and salted. Despite our best efforts, no method of transmission over the internet is 100% secure, but we continuously monitor our systems for vulnerabilities and attacks.

5. Your Data Rights (GDPR & CCPA Compliance)

Depending on your location, you have the right to access, correct, update, or request deletion of your personal information. You may also have the right to restrict or object to our processing of your data. You can export your learning data directly from your account settings. To exercise any of these rights, or to request a full account deletion, please contact our Data Protection Officer at privacy@aicademy.ac.

6. Cookies and Tracking

We use strictly necessary session cookies to maintain your logged-in state securely. We do not use intrusive third-party advertising trackers or cross-site tracking cookies. For more detailed information, please review our comprehensive Cookie Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the platform constitutes your acceptance of the revised policy.