Refund Policy

Last updated: 2026-09-20

At Aicademy, we strive to deliver the highest quality education. However, we understand that sometimes things don't work out. Our detailed refund policy outlines exactly when and how you can request a refund.

1. Course Refunds (24-Hour Guarantee)

We offer a strict 24-hour money-back guarantee for all standalone pre-recorded video courses. If you are not completely satisfied with the course content, you may request a full refund within 24 hours of the exact time of your purchase. No questions asked. Once the 24-hour window has passed, all course sales are final.

2. Live Workshop Refunds

Live workshops require significant logistical planning and limited seating. Therefore, refunds for live workshops are only granted under two conditions: (a) You request the refund at least 48 hours BEFORE the scheduled start time of the first session of the workshop; or (b) Aicademy cancels or permanently postpones the workshop. If you miss a live session, you are not entitled to a refund, but you will still receive access to the session recordings.

3. Practice Labs Subscriptions

Practice Labs subscriptions (monthly or yearly) are generally non-refundable. You can cancel your subscription at any time from your billing dashboard, and you will continue to have access until the end of your current billing cycle. We do not provide prorated refunds for partial months or unused time.

4. How to Request a Refund

To initiate a refund request, you must email refund@aicademy.ac from the email address associated with your Aicademy account. Please include your full name, order ID, and a brief reason for the request (optional, but helps us improve). Allow 2-3 business days for our team to review your request.

5. Processing Time

Approved refunds are processed immediately on our end. However, depending on your bank or credit card provider, it may take 5 to 10 business days for the funds to appear back in your account. All refunds are issued to the original payment method via our payment gateway, Razorpay.

6. Exceptions and Forfeitures

Aicademy reserves the right to deny refund requests if we detect abuse of our refund policy (e.g., purchasing and refunding multiple courses repeatedly) or if your account has been terminated due to a violation of our Terms of Service (such as account sharing or abusive behavior).